Return & Refund

At Merchandisekart, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, we’re here to help. Please review our Return and Refund Policy below:

1. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

We may request photos or additional information to help us resolve the issue quickly.

2. Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, the refund will be processed to the original method of payment within 15 business days.

Please note: Shipping fees are non-refundable unless the return is due to our error or a defective product.

3. Exchanges

We currently do not accept exchanges.

4. Exceptions

• Customized or personalized items are not eligible for return unless defective or damaged.

• Clearance or sale items are final sale and cannot be returned or refunded unless defective.

5. Cancellations

Orders once placed cannot be cancelled.

6. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please reach out to our customer service team:
📧 contactus@a2bgifting.com

By making a purchase with Merchandisekart, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy. We are committed to providing exceptional service and ensuring your satisfaction with every order. Thank you for choosing Merchandisekart for your gifting needs.